MCA Microsoft 365 Modern Desktop Administrator Training & Certification Boot Camp – 6 Days (2 Courses, 2 Exams, 1 Cert)

Post-installation Configuration and Personalization

This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell. This module will cover how device drivers work and how they work. Students will also be introduced to managing and configuring hardware peripherals such as printers.

Lessons

• Configure and Customize the Windows Start Menu
• Common Configuration Options
• Advanced Configuration Methods
• Managing Drivers and Devices

Lab : Using Settings App & Control Panel

Lab : Using Group Policy Objects

Lab : Using PowerShell to Configure Windows

Lab : Managing local and network printers

After completing this module, students will be able to:

• Customize the Windows 10 UI
• Configure device specific settings such as power plans and mobile device options.
• Use the Windows control panel and setting app to configure settings.
• Perform tasks using Windows PowerShell.
• Describe concepts related to drivers.
• Describe printer management concepts.
• Configure client-side printing and managing print server properties.

Updating Windows in Windows 10

In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.

Lessons

• Windows Servicing Model
• Updating Windows

Lab : Updating Windows 10

After completing this module, students will be able to:

• Describe the Windows servicing model.
• Configure Windows update settings.
• Describe updating Windows using WSUS.
• Describe updating Windows using Windows Update for Business.
• Configure Windows update using group policy.

Configuring Networking

In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.

Lessons

• Configure IP Network Connectivity
• Implement Name Resolution
• Implement Wireless Network Connectivity
• Remote Access Overview
• Remote Management

Lab : Configuring Network Connectivity

Lab : Configuring and Testing Name Resolution

Lab : Remote Management

After completing this module, students will be able to:

• Configure IP network connectivity.
• Describe how name resolution works.
• Describe remote access technologies like VPNs.
• Configure Windows for remote management and access.

Configuring Storage

This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.

Lessons

• Overview of storage options
• Managing Local Storage
• Maintaining Disks and Volumes
• Managing Storage Spaces

Lab : Managing Storage

Lab : Compressing Folders

Lab : Enabling Disk Quotas

Lab : Creating a Storage Space

Lab : Synchronizing files with OneDrive

• Describe the options and benefits of local, cloud, and virtual storage.
• Configure OneDrive.
• Configure local disk partitions and volumes.
• Describe the capabilities and benefits of Storage spaces.

Managing Apps in Windows 10

In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.

Lessons

• Providing Apps to Users
• Managing Universal Windows Apps
• Web Browsers in Windows 10

Lab : Sideloading an App

Lab : Installing and Updating Microsoft Store Apps

Lab : Configuring Internet Explorer Enterprise Mode

After completing this module, students will be able to:

• Describe the different types of applications.
• Install applications manually and using automated methods.
• Manage application deployment using the Windows Store.
• Learn about web browser features in Windows 10.

Configuring Authorization & Authentication

This module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.

Lessons

• Authentication
• Configuring User Account Control
• Implementing Device Registration

Lab : Joining a Domain

Lab : Creating Security Policies

Lab : Configuring UAC

After completing this module, students will be able to:

• Describe the different methods for securing data and the Windows 10 OS.
• Describe the different types of user and service accounts.
• Configure Windows Hello.
• Configure user account control.

Configuring Data Access and Usage

In this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.

Lessons

• Overview of File Systems
• Configuring and Managing File Access
• Configuring and Managing Shared Folders

Lab : Creating, Managing, and Sharing a Folder

Lab : Using Conditions to Control Access and Effective Permissions

After completing this module, students will be able to:

• Describe the differences and benefits of supported file systems.
• Configure file and folder permissions.
• Configure shared folders.
• Secure Windows through local policy settings.

Configuring Threat Protection and Advanced Security

This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.

Lessons

• Malware and Threat Protection
• Windows Defender
• Connection Security Rules
• Advanced Protection Methods

Lab : Configuring Windows Defender

Lab : Creating Firewall Rules

Lab : Creating Connection Security Rules

Lab : Using EFS

Lab : Using Bitlocker

Lab : Configuring AppLocker

After completing this module, students will be able to:

• Identify common security threats .
• Describe the methods by which you can mitigate these common security threats.
• Describe the different methods of encryption.
• Describe how Windows firewall can secure the device.
• Describe the benefits of using IPSec.
• Describe the different features of Windows Defender.
• Describe the benefits of using AppLocker.

Supporting the Windows 10 Environment

This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.

Lessons

• Windows Architecture
• Support and Diagnostic Tools
• Monitoring and Troubleshooting Computer Performance

Lab : Monitoring Events

Lab : Monitoring Reliability and Performance

After completing this module, students will be able to:

• Describe the Windows architecture.
• Describe key stages in troubleshooting.
• Describe the purpose and benefits of the various tools in Windows.
• Use monitoring tools to establish a performance baseline
• Optimize performance on Windows 10 clients.

Troubleshooting Files & Applications

This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.

Lessons

• File Recovery in Windows 10
• Application Troubleshooting

Lab : Using File History to Recover Files

Lab : Troubleshooting Desktop Apps

Lab : Troubleshooting Application Compatibility Issues

Lab : Troubleshooting Microsoft Edge Issues

After completing this module, students will be able to:

• Describe the different methods of file recovery.
• Configure Windows 10 to support individual file and system recovery.
• Recover a device using the Reset This PC function.
• Solve application compatibility issues with the Application Compatibility Toolkit.
• Troubleshoot common browser issues.

Troubleshooting the OS

In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.

Lessons

• Troubleshooting Windows Startup
• Troubleshooting Operating System Service Issues

Lab : Recovering using Reset This PC

Lab : Recovering using a Restore Point

After completing this module, students will be able to:

• Describe the various methods identifying and recovering from startup issues.
• Describe when to use the various advanced startup options.
• Identify and disable a failed service.
• Identify and mitigate common locked account scenarios.

Troubleshooting Hardware and Drivers

Planning an Operating System Deployment Strategy

This module explains how to plan and implement a deployment strategy. Students will learn about the concepts of supporting the desktop through it’s entire lifecycle. This module also covers assessing an existing environment and the tools used to prepare a deployment strategy. Finally, students will be introduced to the tools and strategies used for desktop deployment.

Lessons

• The Enterprise Desktop
• Assessing Deployment Readiness
• Deployment Tools & Strategies

Lab : Practice Lab – Planning Windows 10 deployment

After completing this module, students will be able to:

• Describe the enterprise desktop lifecycle.
• Describe how to assess an existing environment.
• Describe methods for mitigating deployment blockers.
• Describe the different tools and methods for deployment

Implementing Windows 10

This module covers the modern methods of Windows deployment used in common scenarios such as upgrading and migrating to Windows 10, as well as deploying new devices and refreshing existing devices. Students will also learn about alternate methods of OS deployment as well as considerations when choosing methods of deployment.

Lessons

• Upgrading Devices to Windows 10
• Deploying New Devices and Refreshing
• Migrating Devices to Windows 10
• Alternate Deployment Methods
• Imaging Considerations

Lab : Practice Lab – Implementing Windows 10

• Creating and deploying provisioning package
• Migrating user settings
• Deploying Windows 10 with AutoPilot

After completing this course, learners should be able to:

• Develop an Operating System deployment and upgrade strategy.
• Understand the different methods of deployment.
• Understand which scenarios on-premise and cloud-based solutions can be used for.
• Deploy and migrate desktops to Windows 10.

Managing Updates for Windows 10

This module covers managing updates to Windows. This module introduces the servicing options for Windows 10. Students will learn the different methods for deploying updates and how to configure windows update policies. Finally, students will learn how to ensure and monitor update compliance using Windows Analytics.

Lessons

• Updating Windows 10
• Windows Update for Business
• Introduction to Windows Analytics

Lab : Practice Lab – Managing Updates for Windows 10

• Manually configuring Windows Update settings
• Configuring Windows Update by using GPOs

After completing this module, students will be able to:

• Describe the Windows 10 servicing channels.
• Configure a Windows update policy using Group Policy settings.
• Configure Windows Update for Business to deploy OS updates.
• Use Windows Analytics to assess upgrade readiness and update compliance.

Device Enrollment

In this module, students will examine the benefits and prerequisites for co-management and learn how to plan for it. This module will also cover Azure AD join and will be introduced to Microsoft Intune, as well as learn how to configure policies for enrolling devices. The module will conclude with an overview of device inventory in Intune and reporting using the Intune console, Power BI and Microsoft Graph.

Lessons

• Device management options
• Microsoft Intune Overview
• Manage Intune device enrollment and inventory
• Managing devices with Intune

Lab : Practice Lab – Device Enrollment and Management

After completing this module, students will be able to:

• Describe benefits and methods for migrating to co-management.
• Deploy an MDM with Microsoft Intune.
• Configure device enrollment.
• Enroll desktop and mobile devices in Windows Intune.
• Configure and downloads inventory reports.

Configuring Profiles

This module dives deeper into Intune device profiles including the types of device profiles and the difference between built-in and custom profiles. The student will learn about assigning profiles to Azure AD groups and monitoring devices and profiles in Intune. The module will conclude with an overview of using Windows Analytics for health and compliance reporting.

Lessons

• Configuring device profiles
• Managing user profiles
• Monitoring devices

Lab : Practice Lab – Managing profiles

After completing this module, students will be able to:

• Describe the types of device profiles.
• Create and assign device profiles.
• Configure user profile and folder redirection.
• Monitor and report on devices using Intune and Windows Analytics.

Application Management

In this module, students learn about application management on-premise and cloud-based solutions. This module will cover how to manage Office 365 ProPlus deployments in Intune as well as how to manage apps on non-enrolled devices. The module will conclude with an overview of Enterprise Mode with Internet Explorer and Microsoft Edge and tracking your installed applications, licenses, and assigned apps using Intune.

Lessons

• Implement Mobile Application Management (MAM)
• Deploying and updating applications
• Administering applications

Lab : Practice Lab – Managing Applications

After completing this module, students will be able to:

• Describe the methods for application management.
• Deploy applications using Intune and Group Policy.
• Configure Microsoft Store for Business.
• Deploy Office365 ProPlus using Intune.
• Manage and report application inventory and licenses.

Managing Authentication in Azure AD

In this module, students well be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication.

Lessons

• Azure AD Overview
• Managing identities in Azure AD
• Protecting identities in Azure AD
• Managing device authentication

Lab : Practice Lab – Managing objects and authentication in Azure AD

After completing this module, students will be able to:

• Describe the capabilities of Azure AD.
• Manage users using Azure AD with Active Directory DS.
• Implement Windows Hello for Business.
• Join devices to Azure AD.

Managing Device Access and Compliance

In this module, students will be introduced to managing device security. The module will cover securely accessing corporate resources and introduce concepts such as Always On VPN and remote connectivity in Windows 10. Students will learn how to create and deploy compliance policies and use compliance policies for conditional access. The module concludes with monitoring devices enrolled in Intune.

Lessons

• Microsoft Intune Overview
• Implement device compliance policies

Lab : Practice Lab – Managing Access and Compliance

After completing this module, students will be able to:

• Describe methods of enabling access from external networks.
• Deploy compliance and conditional access policies.
• Use Intune to monitor device compliance.

Managing Security