MCA Microsoft 365 Modern Desktop w/ MCE Enterprise Administrator Training & Certification Boot Camp – 11 Days

Post-installation Configuration and Personalization

This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell. This module will cover how device drivers work and how they work. Students will also be introduced to managing and configuring hardware peripherals such as printers.

Lessons

• Configure and Customize the Windows Start Menu
• Common Configuration Options
• Advanced Configuration Methods
• Managing Drivers and Devices

Lab : Using Settings App & Control Panel

Lab : Using Group Policy Objects

Lab : Using PowerShell to Configure Windows

Lab : Managing local and network printers

After completing this module, students will be able to:

• Customize the Windows 10 UI
• Configure device specific settings such as power plans and mobile device options.
• Use the Windows control panel and setting app to configure settings.
• Perform tasks using Windows PowerShell.
• Describe concepts related to drivers.
• Describe printer management concepts.
• Configure client-side printing and managing print server properties.

Updating Windows in Windows 10

In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.

Lessons

• Windows Servicing Model
• Updating Windows

Lab : Updating Windows 10

After completing this module, students will be able to:

• Describe the Windows servicing model.
• Configure Windows update settings.
• Describe updating Windows using WSUS.
• Describe updating Windows using Windows Update for Business.
• Configure Windows update using group policy.

Configuring Networking

In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.

Lessons

• Configure IP Network Connectivity
• Implement Name Resolution
• Implement Wireless Network Connectivity
• Remote Access Overview
• Remote Management

Lab : Configuring Network Connectivity

Lab : Configuring and Testing Name Resolution

Lab : Remote Management

After completing this module, students will be able to:

• Configure IP network connectivity.
• Describe how name resolution works.
• Describe remote access technologies like VPNs.
• Configure Windows for remote management and access.

Configuring Storage

This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.

Lessons

• Overview of storage options
• Managing Local Storage
• Maintaining Disks and Volumes
• Managing Storage Spaces

Lab : Managing Storage

Lab : Compressing Folders

Lab : Enabling Disk Quotas

Lab : Creating a Storage Space

Lab : Synchronizing files with OneDrive

• Describe the options and benefits of local, cloud, and virtual storage.
• Configure OneDrive.
• Configure local disk partitions and volumes.
• Describe the capabilities and benefits of Storage spaces.

Managing Apps in Windows 10

In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.

Lessons

• Providing Apps to Users
• Managing Universal Windows Apps
• Web Browsers in Windows 10

Lab : Sideloading an App

Lab : Installing and Updating Microsoft Store Apps

Lab : Configuring Internet Explorer Enterprise Mode

After completing this module, students will be able to:

• Describe the different types of applications.
• Install applications manually and using automated methods.
• Manage application deployment using the Windows Store.
• Learn about web browser features in Windows 10.

Configuring Authorization & Authentication

This module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.

Lessons

• Authentication
• Configuring User Account Control
• Implementing Device Registration

Lab : Joining a Domain

Lab : Creating Security Policies

Lab : Configuring UAC

After completing this module, students will be able to:

• Describe the different methods for securing data and the Windows 10 OS.
• Describe the different types of user and service accounts.
• Configure Windows Hello.
• Configure user account control.

Configuring Data Access and Usage

In this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.

Lessons

• Overview of File Systems
• Configuring and Managing File Access
• Configuring and Managing Shared Folders

Lab : Creating, Managing, and Sharing a Folder

Lab : Using Conditions to Control Access and Effective Permissions

After completing this module, students will be able to:

• Describe the differences and benefits of supported file systems.
• Configure file and folder permissions.
• Configure shared folders.
• Secure Windows through local policy settings.

Configuring Threat Protection and Advanced Security

This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.

Lessons

• Malware and Threat Protection
• Windows Defender
• Connection Security Rules
• Advanced Protection Methods

Lab : Configuring Windows Defender

Lab : Creating Firewall Rules

Lab : Creating Connection Security Rules

Lab : Using EFS

Lab : Using Bitlocker

Lab : Configuring AppLocker

After completing this module, students will be able to:

• Identify common security threats .
• Describe the methods by which you can mitigate these common security threats.
• Describe the different methods of encryption.
• Describe how Windows firewall can secure the device.
• Describe the benefits of using IPSec.
• Describe the different features of Windows Defender.
• Describe the benefits of using AppLocker.

Supporting the Windows 10 Environment

This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.

Lessons

• Windows Architecture
• Support and Diagnostic Tools
• Monitoring and Troubleshooting Computer Performance

Lab : Monitoring Events

Lab : Monitoring Reliability and Performance

After completing this module, students will be able to:

• Describe the Windows architecture.
• Describe key stages in troubleshooting.
• Describe the purpose and benefits of the various tools in Windows.
• Use monitoring tools to establish a performance baseline
• Optimize performance on Windows 10 clients.

Troubleshooting Files & Applications

This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.

Lessons

• File Recovery in Windows 10
• Application Troubleshooting

Lab : Using File History to Recover Files

Lab : Troubleshooting Desktop Apps

Lab : Troubleshooting Application Compatibility Issues

Lab : Troubleshooting Microsoft Edge Issues

After completing this module, students will be able to:

• Describe the different methods of file recovery.
• Configure Windows 10 to support individual file and system recovery.
• Recover a device using the Reset This PC function.
• Solve application compatibility issues with the Application Compatibility Toolkit.
• Troubleshoot common browser issues.

Troubleshooting the OS

In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.

Lessons

• Troubleshooting Windows Startup
• Troubleshooting Operating System Service Issues

Lab : Recovering using Reset This PC

Lab : Recovering using a Restore Point

After completing this module, students will be able to:

• Describe the various methods identifying and recovering from startup issues.
• Describe when to use the various advanced startup options.
• Identify and disable a failed service.
• Identify and mitigate common locked account scenarios.

Troubleshooting Hardware and Drivers

Planning an Operating System Deployment Strategy

This module explains how to plan and implement a deployment strategy. Students will learn about the concepts of supporting the desktop through it’s entire lifecycle. This module also covers assessing an existing environment and the tools used to prepare a deployment strategy. Finally, students will be introduced to the tools and strategies used for desktop deployment.

Lessons

• The Enterprise Desktop
• Assessing Deployment Readiness
• Deployment Tools & Strategies

Lab : Practice Lab – Planning Windows 10 deployment

After completing this module, students will be able to:

• Describe the enterprise desktop lifecycle.
• Describe how to assess an existing environment.
• Describe methods for mitigating deployment blockers.
• Describe the different tools and methods for deployment.

Implementing Windows 10

This module covers the modern methods of Windows deployment used in common scenarios such as upgrading and migrating to Windows 10, as well as deploying new devices and refreshing existing devices. Students will also learn about alternate methods of OS deployment as well as considerations when choosing methods of deployment.

Lessons

• Upgrading Devices to Windows 10
• Deploying New Devices and Refreshing
• Migrating Devices to Windows 10
• Alternate Deployment Methods
• Imaging Considerations

Lab : Practice Lab – Implementing Windows 10

• Creating and deploying provisioning package
• Migrating user settings
• Deploying Windows 10 with AutoPilot

After completing this course, learners should be able to:

• Develop an Operating System deployment and upgrade strategy.
• Understand the different methods of deployment.
• Understand which scenarios on-premise and cloud-based solutions can be used for.
• Deploy and migrate desktops to Windows 10.

Managing Updates for Windows 10

This module covers managing updates to Windows. This module introduces the servicing options for Windows 10. Students will learn the different methods for deploying updates and how to configure windows update policies. Finally, students will learn how to ensure and monitor update compliance using Windows Analytics.

Lessons

• Updating Windows 10
• Windows Update for Business
• Introduction to Windows Analytics

Lab : Practice Lab – Managing Updates for Windows 10

• Manually configuring Windows Update settings
• Configuring Windows Update by using GPOs

After completing this module, students will be able to:

• Describe the Windows 10 servicing channels.
• Configure a Windows update policy using Group Policy settings.
• Configure Windows Update for Business to deploy OS updates.
• Use Windows Analytics to assess upgrade readiness and update compliance.

Device Enrollment

In this module, students will examine the benefits and prerequisites for co-management and learn how to plan for it. This module will also cover Azure AD join and will be introduced to Microsoft Intune, as well as learn how to configure policies for enrolling devices. The module will conclude with an overview of device inventory in Intune and reporting using the Intune console, Power BI and Microsoft Graph.

Lessons

• Device management options
• Microsoft Intune Overview
• Manage Intune device enrollment and inventory
• Managing devices with Intune

Lab : Practice Lab – Device Enrollment and Management

After completing this module, students will be able to:

• Describe benefits and methods for migrating to co-management.
• Deploy an MDM with Microsoft Intune.
• Configure device enrollment.
• Enroll desktop and mobile devices in Windows Intune.
• Configure and downloads inventory reports.

Configuring Profiles

This module dives deeper into Intune device profiles including the types of device profiles and the difference between built-in and custom profiles. The student will learn about assigning profiles to Azure AD groups and monitoring devices and profiles in Intune. The module will conclude with an overview of using Windows Analytics for health and compliance reporting.

Lessons

• Configuring device profiles
• Managing user profiles
• Monitoring devices

Lab : Practice Lab – Managing profiles

After completing this module, students will be able to:

• Describe the types of device profiles.
• Create and assign device profiles.
• Configure user profile and folder redirection.
• Monitor and report on devices using Intune and Windows Analytics.

Application Management

In this module, students learn about application management on-premise and cloud-based solutions. This module will cover how to manage Office 365 ProPlus deployments in Intune as well as how to manage apps on non-enrolled devices. The module will conclude with an overview of Enterprise Mode with Internet Explorer and Microsoft Edge and tracking your installed applications, licenses, and assigned apps using Intune.

Lessons

• Implement Mobile Application Management (MAM)
• Deploying and updating applications
• Administering applications

Lab : Practice Lab – Managing Applications

After completing this module, students will be able to:

• Describe the methods for application management.
• Deploy applications using Intune and Group Policy.
• Configure Microsoft Store for Business.
• Deploy Office365 ProPlus using Intune.
• Manage and report application inventory and licenses.

Managing Authentication in Azure AD

In this module, students well be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication.

Lessons

• Azure AD Overview
• Managing identities in Azure AD
• Protecting identities in Azure AD
• Managing device authentication

Lab : Practice Lab – Managing objects and authentication in Azure AD

After completing this module, students will be able to:

• Describe the capabilities of Azure AD.
• Manage users using Azure AD with Active Directory DS.
• Implement Windows Hello for Business.
• Join devices to Azure AD.

Managing Device Access and Compliance

In this module, students will be introduced to managing device security. The module will cover securely accessing corporate resources and introduce concepts such as Always On VPN and remote connectivity in Windows 10. Students will learn how to create and deploy compliance policies and use compliance policies for conditional access. The module concludes with monitoring devices enrolled in Intune.

Lessons

• Microsoft Intune Overview
• Implement device compliance policies

Lab : Practice Lab – Managing Access and Compliance

After completing this module, students will be able to:

• Describe methods of enabling access from external networks.
• Deploy compliance and conditional access policies.
• Use Intune to monitor device compliance.

Managing Security

Designing Your Microsoft 365 Tenant

This module focuses on planning your Microsoft 365 experience. This includes planning for the proper Microsoft 365 subscription, planning for Microsoft 365 in your on-premises infrastructure, planning which identity and authentication solution best fits your organizational requirements, planning your service setup, planning for hybrid environments, and planning your migration to Microsoft 365.

Lessons

• Planning your Microsoft 365 Experience
• Planning Microsoft 365 in your On-premises Infrastructure
• Planning Your Identity and Authentication Solution
• Planning Your Service Setup
• Planning Your Hybrid Environment
• Planning Your Migration to Office 365

Lab : Transition to Microsoft 365

• Transition to Microsoft 365

After completing this module, students will be able to:

• Determine which Microsoft 365 subscription offering best suits your organization’s requirements
• Understand how to best use Microsoft 365 component services to meet your organizational needs
• Plan your Microsoft 365 subscription
• Identify the steps necessary to successfully migrate existing data to Microsoft 365
• Prepare your organization for Microsoft 365
• Estimate your network’s bandwidth
• Test your existing network using the tools provided by Microsoft
• Describe the best practices for integrating to Microsoft 365
• Identify the different deployment strategies for implementing Microsoft 365 services
• Describe authentication behavior when connecting with or without modern authentication
• Explain multi-factor authentication in Microsoft 365 deployments
• Create a plan for directory synchronization and Azure AD Connect Pass-through authentication
• Describe the issues, benefits, and best practices when implementing ADFS
• Plan for Azure AD Seamless Single Sign-On
• Plan your Email migration to Office 365
• Plan your file storage and collaboration requirements
• Plan your Microsoft Teams environment
• Plan for user and group synchronization using Azure AD Connect
• Plan for hybrid Exchange, SharePoint, and Skype for Business environments
• Plan your deployment using the Deployment Planning Checklist
• Analyze your Active Directory and plan any necessary clean-up using the ID Fix tool
• Determine which migration strategy to use to move your mail, calendar, and contact information
• Describe the performance and network issues to consider when planning your migration strategy

Configuring Your Microsoft 365 Tenant

While Module 1 focuses on planning your Microsoft 365 tenant, this modules transitions to configuring your tenant. This includes configuring your Microsoft 365 experience, including your organization profile, your tenant subscription, your services and add-ins, and your tenant configuration. You will then learn how to manage Microsoft 365 user accounts and licenses, security groups, and domain services. You will conclude by examining how to leverage FastTrack and partner services.,

Lessons

• Configuring  Your Microsoft 365 Experience
• Managing User Accounts and Licenses in Microsoft 365
• Managing Security Groups in Microsoft 365
• Implementing Your Domain Services
• Leveraging FastTrack and Partner Services

Lab : Configure your Microsoft 365 Tenant

• Initialize your Microsoft 365 Tenant
• Manage Users and Groups
• Add a Custom Domain

After completing this module, students will be able to:

• Complete your company’s organization profile
• Maintain minimum subscription requirements for your company
• Manage your services and add-ins
• Describe the user identities in Microsoft 365
• Create user accounts from both the Microsoft 365 admin center and in Windows PowerShell
• Manage user accounts and licenses
• Recover deleted user accounts
• Describe the various types of groups available in Microsoft 365
• Create and manage groups from Microsoft 365 admin center and using Windows PowerShell
• Implement your domain services
• Plan DNS for custom domains
• Identify DNS record requirements for custom domains
• Add a custom domain to Microsoft 365
• Describe how FastTrack for Microsoft 365 helps customers deploy Microsoft 365
• Request a partner to assist you with the FastTrack process

Managing Your Microsoft 365 Tenant

In the prior modules, you learned how to plan for and configure your Microsoft 365 tenant. In this module, you will take the next step in the deployment process by learning how to manage your tenant once it has been implemented. This includes configuring your Microsoft 365 administrator roles, managing tenant health and services, and managing user-driven and centralized deployments of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus).

Lessons

• Configuring Microsoft 365 Admin Roles
• Managing Tenant Health and Services
• Managing User-Driven Client Installations
• Managing Centralized Microsoft 365 Apps for enterprise Deployments

Lab : Manage Your Microsoft 365 Tenant

• Manage Administration Delegation
• Monitor and Troubleshoot Microsoft 365
• Install Microsoft 365 Apps for enterprise

After completing this module, students will be able to:

• Describe the key admin roles in Microsoft 365
• Identify the key responsibilities of the primary admin roles
• Configure tenant roles
• Monitor your organization’s Microsoft 365 service health in the Microsoft 365 admin center
• Develop an incident response plan to deal with incidents in your Microsoft 365 services
• Request assistance from Microsoft to address technical, pre-sales, billing, and subscription support
• Describe how Microsoft 365 Apps for enterprise click-to-run technology works
• Describe the Microsoft 365 Apps for enterprise licensing and activation processes
• Plan which update branch might be applicable for your organization
• Plan which method to use for applying update branches to your users
• Identify typical obstacles that prevent successful Microsoft 365 Apps for enterprise installations
• Identify how to prevent users from installing Microsoft 365 Apps for enterprise
• Install and configure Microsoft 365 Apps for enterprise with the Office Deployment Tool
• Deploy Microsoft 365 Apps for enterprise using Group Policy
• Describe how to manage Microsoft 365 Apps for enterprise updates

Office 365 Overview

This module examines the primary features and functionality of the key Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, Power Apps, Power Automate, Power BI, and Power Virtual Agents. This module also introduces you additional Microsoft 365 resources and provides an introduction to device management using Microsoft Intune, security baselines, and conditional access.

Lessons

• Exchange Online Overview
• SharePoint Online Overview
• Teams Overview
• Power Platform Overview
• Power Apps Overview
• Power Automate Overview
• Power BI Overview
• Power Virtual Agents Overview
• Additional Resources Overview
• Device Management Overview

Lab : Reviewing Office 365 Functionality

• Review Key Features of Exchange Online
• Review Key Features of SharePoint Online
• Create a Ticketing System in SharePoint
• Review Key Features of Microsoft Teams
• Explore the Power Platform Admin Center
• Create a Power App from a SharePoint data source
• Create a Power App from scratch
• Create a flow using Power Automate
• Create a DLP Policy using Power Automate
• Build a Power BI report and dashboard

After completing this module, students will be able to:

• Describe the most common recipient types are available in Exchange Online
• Manage anti-malware and anti-spam policies in Exchange Online
• Plan your organization’s disaster recovery needs related to company and user emails
• Determine retention tags and policies that will help you manage your organization’s email lifecycle
• Describe migration and coexistence strategies and understand the differences between them
• Select the right mail migration strategy for your organization
• Determine when you want to change the DNS MX record for a domain in an Office 365 migration
• Describe the different ways to migrate mailboxes to Office 365 in a hybrid Exchange environment
• Determine the permission levels that your organization should use in SharePoint Online
• Describe the levels of encryption for data at rest and data in transit within SharePoint Online
• Describe the SharePoint Online options for maintaining and recovering content in an intranet
• Describe the different options that provide anti-malware protection in SharePoint Online
• Describe basic Teams functionality and the infrastructure that supports its goals
• Describe how Teams compares to the other collaboration apps in Office 365
• Manage user licenses in the Office 365 Admin Center and PowerShell to provide Teams access
• Describe the functionality provided by Guess access in Microsoft Teams
• Describe audio conferencing functionality that is available in Microsoft Teams
• Manage user settings for audio conferencing
• Implement phone systems in Microsoft Teams
• Identify the components that make up the Power Platform product family
• Describe the basic features of the Power Platform Admin center
• Describe what Power Apps are, including their business impact and primary components
• Describe how Power Apps connect to data sources
• Create a basic Power App
• Test and monitor a Power App
• Run a Power App
• Describe the Power Apps security structure
• Build and run a basic workflow using Power Automate
• Administer Power Automate
• Build and share a basic Power BI report and dashboard
• Administer Power BI
• Explain what Power Virtual Agents are and how they empower teams to easily create powerful bots
• Describe key features of Power Virtual Agents
• Describe how device management enables organizations to protect and secure their resources and data
• Describe how organizations use Microsoft Intune to secure proprietary data
• Manage security baselines to secure devices
• Use conditional access to manage devices and apps

Configuring Microsoft 365 Clients

This module introduces you to the Microsoft 365 clients, including mobile clients and clients working offline. This module also examines how to configure Office client connectivity to Microsoft 365, including automatic client configuration, DNS records required for automatic client configuration, configuring Outlook clients, configuring MFA, and troubleshooting client connectivity.

Lessons

• Microsoft 365 Client Overview
• Configuring Office Client Connectivity to Microsoft 365

After completing this module, students will be able to:

• Identify the client packages supported by Microsoft 365
• Identify the mobile clients supported by Microsoft 365
• Identify the Microsoft 365 features that are available for each mobile client platform
• Compare Office Online, Microsoft 365 Apps for enterprise, and Office 2016 Professional Plus
• Work with Office Online apps
• Describe how Outlook utilizes Autodiscover to initially connect an Outlook client to Exchange Online
• Identify the DNS records needed for Outlook to locate the services in Office 365 using Autodiscover
• Describe the connectivity protocols that enable Outlook to connect to Office 365
• Describe how MFA increases security by adding an extra layer of user verification

Capturing User-Driven Data

This module examines how to capture user-driven data using Office Telemetry and Workplace Analytics.

Lessons

• Configuring Office Telemetry
• Configuring Workplace Analytics

After completing this module, students will be able to:

• Identify the five components of the Office Telemetry Dashboard
• Describe the typical deployment requirements and issues that you might encounter when deployment Off
• Describe the types of data collected by the Office Telemetry Agent
• Install and configure Office Telemetry
• Describe how Workplace Analytics can help organizations
• Describe how organizations can use Workplace Analytics
• Configure Workplace Analytics
• Enroll devices in Workplace Analytics
• Assess readiness using Workplace Analytics

Planning and Implementing Identity Synchronization

This module provides an in-depth examination of Microsoft 365 Identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect and, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management.

Lessons

• Introduction to Identity Synchronization
• Planning for Azure AD Connect
• Implementing Azure AD Connect
• Managing Synchronized Identities
• Password Management in Microsoft 365

Lab : Manage Identities

• Prepare for Identity Synchronization
• Implement Identity Synchronization
• Implement Password Management

After completing this module, students will be able to:

• Describe the Microsoft 365 authentication options
• Explain directory synchronization
• Provide an overview of Azure AD Connect
• Plan directory synchronization to synchronize your on-premises Active Directory objects to Azure AD
• Plan an Azure AD Connect implementation
• Plan for Azure AD Connect in a multi-forest scenario
• Configure Azure AD Connect Prerequisites
• Set up Azure AD Connect
• Describe Azure AD Connect Health
• Perform tasks to ensure users synchronize efficiently and successfully deploy Azure AD Connect
• Manage groups with directory synchronization
• Use Azure AD Connect Sync Security Groups to delegate control in Azure AD Connect to other users
• Troubleshoot directory synchronization using a variety of troubleshooting tasks and tools
• Describe the available password management features in Microsoft 365

Implementing Application and External Access

Introduction to Microsoft 365 Security Metrics

In this module, you will examine all the common types of threat vectors and data breaches facing organizations today, and you will learn how Microsoft 365’s security solutions address these security threats, including the Zero Trust approach. You will be introduced to the Microsoft Secure Score, Privileged Identity Management, as well as to Azure Active Directory Identity Protection.

Lessons

• Threat Vectors and Data Breaches
• The Zero Trust Model
• Security Solutions in Microsoft 365
• Introduction to Microsoft Secure Score
• Privileged Identity Management
• Introduction to Azure Active Directory Identity Protection

Lab : Tenant Setup and PIM

• Initialize your Microsoft 365 Tenant
• PIM Resource Workflows

After completing this module, students will be able to:

• Describe several techniques hackers use to compromise user accounts through email
• Describe techniques hackers use to gain control over resources
• Describe techniques hackers use to compromise data
• Describe the Zero Trust approach to security in Microsoft 365.
• Describe the components of Zero Trust security.
• Describe and five steps to implementing a Zero Trust model in your organization.
• Explain Zero Trust networking
• List the types of threats that can be avoided by using EOP and Office 365 ATP
• Describe how Microsoft 365 Threat Intelligence can be benefit your organization
• Monitor your organization through auditing and alerts
• Describe how ASM enhances visibility and control over your tenant through three core areas
• Describe the benefits of Secure Score and what kind of services can be analyzed
• Describe how to collect data using the Secure Score API
• Know where to identify actions that will increase your security by mitigating risks
• Explain how to determine the threats each action will mitigate and the impact it has on use
• Explain Privileged Identity Management (PIM) in Azure administration
• Configure PIM for use in your organization
• Audit PIM roles
• Explain Microsoft Identity Manager
• Explain Privileged Access Management in Microsoft 365
• Describe Azure Identity Protection and what kind of identities can be protected
• Understand how to enable Azure Identity Protection
• Know how to identify vulnerabilities and risk events
• Plan your investigation in protecting cloud-based identities
• Plan how to protect your Azure Active Directory environment from security breaches

Managing Your Microsoft 365 Security Services

This module examines how to manage the Microsoft 365 security services, including Exchange Online Protection, Advanced Threat Protection, Safe Attachments, and Safe Links. You will be introduced to the various reports that monitor your security health.

Lessons

• Introduction to Exchange Online Protection
• Introduction to Advanced Threat Protection
• Managing Safe Attachments
• Managing Safe Links
• Monitoring and Reports

Lab : Manage Microsoft 365 Security Services

• Implement a Safe Attachments policy
• Implement a Safe Links policy

After completing this module, students will be able to:

• Describe the anti-malware pipeline as email is analyzed by Exchange Online Protection
• List several mechanisms used to filter spam and malware
• Describe additional solutions to protect against phishing and spoofing
• Describe the benefits of the Spoof Intelligence feature
• Describe how Safe Attachments is used to block zero-day malware in email attachments and documents
• Describe how Safe Links protect users from malicious URLs embedded in email and documents
• Create and modify a Safe Attachments policy in the Security & Compliance Center
• Create a Safe Attachments policy by using Windows PowerShell
• Configure a Safe Attachments policy to take certain actions
• Understand how a transport rule can be used to disable the Safe Attachments functionality
• Describe the end-user experience when an email attachment is scanned and found to be malicious
• Create and modify a Safe Links policy in the Security & Compliance Center
• Create a Safe Links policy by using Windows PowerShell
• Understand how a transport rule can be used to disable the Safe Links functionality
• Describe the end-user experience when Safe Links identifies a link to a malicious website or file
• Describe how reports provide visibility into how EOP and ATP is protecting your organization
• Understand where to access reports generated by EOP and ATP
• Understand how to access detailed information from reports generated by EOP and ATP

Microsoft 365 Threat Intelligence

In this module, you will then transition from security services to threat intelligence; specifically, using the Security Dashboard and Advanced Threat Analytics to stay ahead of potential security breaches.

Lessons

• Overview of Microsoft 365 Threat Intelligence
• Using the Security Dashboard
• Configuring Advanced Threat Analytics
• Implementing Your Cloud Application Security

Lab : Implement Threat Intelligence

• Conduct a Spear Phishing attack using the Attack Simulator
• Conduct Password attacks using the Attack Simulator
• Prepare for Alert Policies
• Implement a Mailbox Permission Alert
• Implement a SharePoint Permission Alert
• Test the Default eDiscovery Alert

After completing this module, students will be able to:

• Understand how threat intelligence is powered by the Microsoft Intelligent Security Graph
• Describe how the threat dashboard can benefit C-level security officers
• Understand how Threat Explorer can be used to investigate threats and help to protect your tenant
• Describe how the Security Dashboard displays top risks, global trends, and protection quality
• Describe what Advanced Thread Analytics (ATA) is and what requirements are needed to deploy it
• Configure Advanced Threat Analytics
• Manage the ATA services
• Describe Cloud App Security
• Explain how to deploy Cloud App Security
• Control your Cloud Apps with Policies
• Troubleshoot Cloud App Security

Introduction to Data Governance in Microsoft 365

This module examines the key components of Microsoft 365 Compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Information Rights Management, Secure Multipurpose Internet Mail Extension (S/MIME), Office 365 message encryption, and data loss prevention (DLP).

Lessons

• Introduction to Archiving in Microsoft 365
• Introduction to Retention in Microsoft 365
• Introduction to Information Rights Management
• Introduction to Secure Multipurpose Internet Mail Extension
• Introduction to Office 365 Message Encryption
• Introduction to Data Loss Prevention

Lab : Implement Message Encryption and IRM

• Configure Microsoft 365 Message Encryption
• Validate Information Rights Management

After completing this module, students will be able to:

• Understand Data Governance in Microsoft 365
• Describe the difference between In-Place Archive and Records Management
• Explain how data is archived in Exchange
• Recognize the benefits of In Place Records Management in SharePoint
• Explain the difference between Message Records Management (MRM) in Exchange and Retention in SCC.
• Understand how MRM works in Exchange
• List the types of retention tags that can be applied to mailboxes
• Know the different Microsoft 365 Encryption Options
• Understand how IRM can be used in Exchange
• Configure IRM protection for Exchange mails
• Explain how IRM can be used in SharePoint
• Apply IRM protection to SharePoint documents
• Tell the differences between IRM protection and AIP classification
• Describe the use of S/MIME
• Explain what digital signatures are
• Apply a digital signature to a message
• Understand how message encryption works
• Perform encryption on a message
• Accomplish decryption of a message
• Understand the co-operation of signing and encryption simultaneously
• Tell what triple-wrapped messages are
• Describe when you can use Office 365 Message Encryption
• Explain how Office 365 Message Encryption works
• Describe Data Loss Prevention (DLP)
• Understand what sensitive information and search patterns are that DLP is using
• Know what a DLP policy is and what it contains
• Recognize how actions and conditions work together for DLP
• Express how actions contain functions to send emails on matches
• Show policy tips to the users if a DLP rule applies
• Use policy templates to implement DLP policies for commonly used information
• Explain document finger
• Understand how to use DLP to protect documents in Windows Server FCI

Archiving and Retention in Microsoft 365

This module delves deeper into archiving and retention, paying particular attention to in-place records management in SharePoint, archiving and retention in Exchange, and Retention policies in the Security and Compliance Center.

Lessons

• In-Place Records Management in SharePoint
• Archiving and Retention in Exchange
• Retention Policies in the SCC

Lab : Implement Archiving and Retention

• Initialize Compliance
• Configure Retention Tags and Policies

After completing this module, students will be able to:

• Understand the process of records management
• Create a file plan for your organization
• Describe two methods for converting active docs to records
• Describe the benefits of In-Place Records Management
• Configure of In-Place Records Management for your organization
• Enable and disable In-Place Archiving
• Create useful retention tags
• Create retention policies to group retention tags
• Assign retention policies to mailboxes
• Allocate permissions and scripts to export and import retention tags
• Export all retention policies and tags from an organization
• Import all retention policies and tags to an organization
• Explain how a retention policy works
• Create a retention policy
• Manage retention policy settings

Implementing Data Governance in Microsoft 365 Intelligence

This module examines how to implement the key aspects of data governance, including the building of ethical walls in Exchange Online, creating DLP policies from built-in templates, creating custom DLP policies, creating DLP policies to protect documents, and creating policy tips.

Lessons

• Evaluating Your Compliance Readiness
• Implementing Compliance Center Solutions
• Building Ethical Walls in Exchange Online
• Creating a Simple DLP Policy from a Built-in Template
• Creating a Custom DLP Policy
• Creating a DLP Policy to Protect Documents
• Working with Policy Tips

Lab : Implement DLP Policies

• Manage DLP Policies
• Test MRM and DLP Policies

After completing this module, students will be able to:

• Describe the Microsoft 365 Compliance Center and how to access it
• Describe the purpose and function of Compliance score
• Explain the components of of how an organization’s Compliance score is determined
• Explain how assessments are used to formulate compliance scores
• Explain how Microsoft 365 helps address Global Data Protection Regulation
• Describe insider risk management functionality in Microsoft 365
• Configure insider risk management policies
• Configure insider risk management policies
• Explain the communication compliance capabilities in Microsoft 365
• Describe what an ethical wall in Exchange is and how it works
• Explain how to create an ethical wall in Exchange
• Identify best practices for building and working with ethical walls in Exchange
• Understand the different built-in templates for a DLP policies
• Determine how to choose the correct locations for a DLP policy
• Configure the correct rules for protecting content
• Enable and review the DLP policy correctly
• Describe how to modify existing rules of DLP policies
• Explain how to add and modify custom conditions and action to a DLP rule
• Describe how to change user notifications and policy tips
• Configure the user override option to a DLP rule
• Explain how incident reports are sent by a DLP rule violation
• Describe how to work with managed properties for DLP policies
• Explain how SharePoint Online creates crawled properties from documents
• Describe how to create a managed property from a crawled property in SharePoint Online
• Explain how to create a DLP policy with rules that apply to managed properties via PowerShell
• Describe the user experience when a user creates an email or site containing sensitive information
• Explain the behavior in Office apps when a user enters sensitive information

Managing Data Governance in Microsoft 365

This module focuses on managing data governance in Microsoft 365, including managing retention in email, troubleshooting retention policies and policy tips that fail, as well as troubleshooting sensitive data. You will then learn how to implement Azure Information Protection and Windows Information Protection.

Lessons

• Managing Retention in Email
• Troubleshooting Data Governance
• Implementing Azure Information Protection
• Implementing Advanced Features of AIP
• Implementing Windows Information Protection

Lab : Implement AIP and WIP

• Implement Azure Information Protection
• Implement Windows Information Protection

After completing this module, students will be able to:

• Determine when and how to use retention tags in mailboxes
• Assign retention policy to an email folder
• Add optional retention policies to email messages and folders
• Remove a retention policy from an email message
• Explain how the retention age of elements is calculated
• Repair retention policies that do not run as expected
• Understand how to systematically troubleshoot when a retention policy appears to fail
• Perform policy tests in test mode with policy tips
• Describe how to monitor DLP policies through message tracking
• Describe the required planning steps to use AIP in your company
• Configure and customize labels
• Create policies to publish labels
• Plan a Deployment of the Azure Information Protection client
• Configure the advance AIP service settings for Rights Management Services (RMS) templates
• Implement automatic and recommended labeling
• Activate the Super User feature for administrative tasks
• Create your tenant key for encryption
• Deploy the AIP scanner for on-premises labeling
• Plan RMS connector deployment to connect on-premises servers
• Describe WIP and what it is used for
• Plan a deployment of WIP policies
• Implement WIP policies with Intune and SCCM
• Implement WIP policies in Windows desktop apps

Managing Search and Investigations

This module conclude this section on data governance by examining how to manage search and investigation, including searching for content in the Security and Compliance Center, auditing log investigations, and managing advanced eDiscovery.

Lessons

• Searching for Content in the Security and Compliance Center
• Auditing Log Investigations
• Managing Advanced eDiscovery

Lab : Manage Search and Investigations

• Implement a Data Subject Request
• Investigate Your Microsoft 365 Data

After completing this module, students will be able to:

• Describe how to use content search
• Design your content search
• Configure search permission filtering
• Explain how to search for third-party data
• Describe when to use scripts for advanced searches
• Describe what the audit log is and the permissions that are necessary to search the Office 365 audit
• Configure Audit Policies
• Enter criteria for searching the audit log
• View, sort, and filter search results
• Export search results to a CSV file
• Search the unified audit log by using Windows PowerShell
• Describe Advanced eDiscovery
• Configure permissions for users in Advanced eDiscovery
• Create Cases in Advanced eDiscovery
• Search and prepare data for Advanced eDiscovery

Planning for Device Management

This module provides an in-depth examination of Microsoft 365 Device management. You will begin by planning for various aspects of device management, including preparing your Windows 10 devices for co-management. You will learn how to transition from Configuration Manager to Microsoft Intune, and you will be introduced to the Microsoft Store for Business and Mobile Application Management.

Lessons

• Introduction to Co-management
• Preparing Your Windows 10 Devices for Co-management
• Transitioning from Configuration Manager to Intune
• Introduction to Microsoft Store for Business
• Planning for Mobile Application Management

Lab : Implement the Microsoft Store for Business

• Configure the Microsoft Store for Business
• Manage the Microsoft Store for Business

After completing this module, students will be able to:

• Describe the benefits of Co-management
• Plan your organization’s Co-management Strategy
• Describe the main features of Configuration Manager
• Describe how Azure Active Directory enables co-management
• Identify the prerequisites for using Co-management
• Configure Configuration Manager for Co-management
• Enroll Windows 10 Devices to Intune
• Modify your co-management settings
• Transfer workloads to Intune
• Monitor your co-management solution
• Check compliance for co-managed devices
• Describe the feature and benefits of the Microsoft Store for Business
• Configure the Microsoft Store for Business
• Manage settings for the Microsoft Store for Business

Planning Your Windows 10 Deployment Strategy

This module focuses on planning your Windows 10 deployment strategy, including how to implement Windows Autopilot and Windows Analytics, and planning your Windows 10 subscription activation service.,

Lessons

• Windows 10 Deployment Scenarios
• Implementing and Managing Windows Autopilot
• Planning Your Windows 10 Subscription Activation Strategy
• Resolving Windows 10 Upgrade Errors
• Introduction to Windows Analytics

After completing this module, students will be able to:

• Plan for Windows as a Service
• Plan a Modern Deployment
• Plan a Dynamic Deployment
• Plan a Traditional Deployment
• Describe Windows Autopilot requirements
• Configure Autopilot
• Create and Assign an Autopilot profile
• Deploy and validate Autopilot
• Describe Autopilot Self-deployments, White Glove deployments, and User-drive deployments
• Deploy BitLocker Encryption for Autopiloted Devices
• Understand Windows 10 Enterprise E3 in CSP
• Configure VDA for Subscription Activation
• Deploy Windows 10 Enterprise licenses
• Describe common fixes for Windows 10 upgrade errors
• Use SetupDiag
• Troubleshooting upgrade errors
• Describe Windows error reporting
• Understand the upgrade error codes and resolution procedure
• Describe Windows Analytics
• Describe Device Health
• Describe Update Compliance
• Determine Upgrade Readiness

Implementing Mobile Device Management