MCE Microsoft Teams Voice Engineer Expert – 4 Days (1 Course, 1 Exam, 1 Cert)
Training Schedule and Pricing
Our training model blends knowledge and certification prep into one solution. Interact face-to-face with vendor certified trainers AT OUR TRAINING CENTER IN SARASOTA, FL - OR - attend the same instructor-led live camp ONLINE.
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Jun192023Delivery Format:REMOTE CLASSROOM LIVEDate:06.19.2023 - 06.22.2023Location:ONLINEPrice Includes:Instructor Led Class, Official Courseware, Labs and Exams$2,9954 days
Exams Included & Administered During Camp:
MS-720: Teams Voice Engineer
What's Included
1 Microsoft Test Voucher
1 Microsoft Official Course- 1 Retake Voucher (per exam, if needed)
- Microsoft Study Labs & Simulations
Onsite Pearson Vue Test Center- Instructor Led Classroom Training
1 Microsoft Test Voucher
1 Microsoft Official Course
1 Retake Voucher (per exam, if needed)
Microsoft Study Labs & Simulations
Onsite Pearson Vue Test Center
Instructor Led Classroom TrainingThe Microsoft Certified Expert - Microsoft Teams Voice Engineer Expert 4 day boot camp focuses on actual job task using Microsoft 365 Teams technologies. Students learn how to configure Microsoft Teams Phones including planning, designing, configuring and maintaining.
The Microsoft Certified Teams Voice Engineer Expert boot camp is taught using Microsoft Official Courseware
MS-720T00: Teams Voice Engineer Expert
While attending this 4 day camp - students will take one exam (MS-720) to achieve the Microsoft Certified Teams Voice Engineer Expert certification. This hands on, instructor led live camp focuses on the real world responsibilities of an Microsoft Teams Voice Engineer Expert while covering the information needed for the certification exams (which are administered while attending).
Skills Gained:
Plan and Configure Microsoft Teams Phone
Plan and optimize network performance for Teams Phone
Configure and deploy Direct Routing
Configure, deploy, and manage Teams devices
Monitor and Troubleshoot Teams Phone
Topics Covered in this Official Boot Camp
Plan for Teams Phone
- Plan for a basic Teams Phone deployment.
- Plan for advanced Teams Phone calling options.
- Plan for Teams phones and devices.
Plan and optimize network performance for Teams Phone
- Describe Teams network requirements
- Evaluate organizational bandwidth requirements with the Teams Network planner
- Assess network using the Teams Network Assessment Tool
- Optimize network and WiFi for media flow
- Optimize media flow with QoS
Migrate voice services from Skype for Business Server to Teams
- Understand how Skype and Teams interact
- Plan implementation of Skype for Business Server Hybrid
- Describe the pre-requisites required for migration
- Configure Skype for Business Server Hybrid
- Migrate users and devices to Teams
Configure Teams Phone
- Configure emergency calling addresses
- Manage Microsoft Calling Plan numbers
- Setup and manage Operator Connect and Teams Phone Mobile
- Understand Teams Phone policies and configuration options
- Configure Audio Conferencing and Communication Credits
Configure auto attendants and call queues
- Describe the differences between auto attendants and call queues.
- Design an auto attendant to gather information from callers.
- Explain how to set up auto attendants to implement your plan.
- Demonstrate how to plan call queues to manage many callers.
- Describe how to configure call queues to alert agents and route calls.
- Explain how to plan licensing for auto attendants and call queues.
Configure and deploy Direct Routing
- Explain how to configure and connect a Session Border Controller (SBC).
- Describe the process for configuring simple and advanced voice routing.
- Describe how to provision users, implement number translation, create, and assign dial plans.
- Explain how to configure and connect a Survivable Branch Appliance (SBA).
Extend Teams Phone with additional services
- Describe how Teams Phone interacts with other Microsoft services.
- Configure and integrate third-party policy-based compliance recording.
- Configure and integrate third-party contact center solutions.
- Design and register Voice Bots for custom developed solutions.
Configure and manage voice users
- Enable users for Teams Phone using Calling Plans, and Teams Phone Mobile or Operator Connect if it’s configured for your tenant.
- Enable users for Direct Routing.
- Manage per-user options for Teams Phone.
Configure, deploy, and manage Teams devices
- Understand scenarios for using Teams phones, Teams displays, and Microsoft Teams Rooms with voice services.
- Differentiate between the different options for deployment and management of devices.
- Deploy Teams phones and Teams displays.
- Configure Teams Phone for Microsoft Teams Rooms.
- Manage Teams devices in the Teams admin center and Teams Rooms Pro Management Portal.
Monitor and troubleshoot Teams Phone
- Diagnose and troubleshoot phone number assignment
- Diagnose and troubleshoot Microsoft Teams client issues
- Diagnose and troubleshoot call failures and quality issues
- Report on and troubleshoot Teams calls with the Call Quality Dashboard (CQD)
- Diagnose and troubleshoot Direct Routing issues
- Troubleshoot and monitor Teams devices
Certification Camps has developed a comprehensive training / delivery format focused on learning beyond the generic book content (accessible to any Microsoft training provider). Our program incorporates interactive demonstrations and detailed real world explanations. When possible - additional content, videos, labs & demonstrations are provided to expand on advanced topics - providing additional insight and perspective. Certification Camps training is not the typical book & PowerPoint presentation found at any local training center.
As a Microsoft Certified Partner with Gold Learning Competency - we adhere to the strict guidelines, standards and requirements to use Microsoft's exclusive curriculum. More over - our standards go beyond the "minimum requirements" set forth by Microsoft Learning.
We leverage our partnership benefits of courseware customization to build end to end technology training solutions. Students gain practical skills which can be implemented immediately.
At most training centers - learning starts on the first day of class and ends on the last day. Our boot camp training program is designed to offer resources before, during and after the training.
CERTIFICATION CAMPS FACILITIES
CAMPUS - Certification Camps built out a stand alone training center (not a hotel conference room) with spacious classrooms, new desk, Herman Miller Aeron chairs & comfortable common areas. Each student has a dedicated desk with two monitors. Each classroom has a maximum of two rows - so everyone is able to be engaged without the "back row" feeling. 
CLASSROOM EQUIPMENT - Students work on a dedicated Dell Client Desktop with 32GB memory with 512GB SSD drives - All Labs are executed the extremely fast Microsoft Data Center Hosted Lab Environment .
CAMPUS INTERNET - The campus is connected with a 1Gbps (1,000 Mbps) Verizon Fios Business Connection which provides complete internet (including VPN) access for students.
COMMON AREA - Amenties including snacks, drinks (Coffee, 100% juices, sodas, etc) all complimentary.
LODGING - We use the Hyatt Place Lakewood Ranch. This "upgraded" hotel offers extremely comfortable beds, great breakfast and very fast internet access.
NEAR BY - Many shops, restaurants and grocery options are available within walking distance. Additionally - the hotel provided scheduled shuttle services. Restaurants like Cheesecake Factory, California Pizza Kitchen, Panera Bread, Bone Fish Grill, Ruby Tuesday's, Five Guys, Chipotle, Chili's and over 20 additional choices in the immediate area.
