MCA Microsoft 365 Teams Administrator

Microsoft 365 Certified: Teams Administrator Associate 

Plan and Configure a Microsoft Teams Environment
Upgrade from Skype for Business to Microsoft Teams
May include but is not limited to:

• choose an appropriate upgrade path and coexistence mode to meet specific
requirements
• plan and troubleshoot meeting migration
• configure Microsoft Teams upgrade notification and meeting app choices
• configure coexistence mode for the organization and per-user

Plan and configure network settings for Microsoft Teams
May include but is not limited to:

• plan for successful network deployment by using Network Planner
• calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and Live Events
• assess network readiness by using the Network Testing Companion
• configure network ports and protocols used by Microsoft Teams client application
• configure media optimizations by using QoS

Implement Governance and Lifecycle Management for Microsoft Teams
May include but is not limited to:

• create team templates
• set up policies for Office 365 Groups creation
• configure Office 365 Groups for Microsoft Teams classifications, expiration policy, and naming policy
• archive, restore, and delete a team

Configure and manage guest access
May include but is not limited to:

• configure guest users for Microsoft Teams
• configure guest permissions for a team
• configure meeting, messaging, and calling options for guests
• remove guests
• manage Azure AD access review for guests
• configure guest access from Azure AD portal

Manage security and compliance
May include but is not limited to:

• assign Microsoft Teams Admin roles
• create and manage compliance features, including retention and sensitivity policies
• create security and compliance alerts for Microsoft Teams
• create an information barrier policy
• interpret security reports for Microsoft Teams

Deploy and manage Microsoft Teams endpoints
May include but is not limited to:

• deploy Microsoft Teams clients to devices, including Windows, VDI (Virtual Desktop), MacOS, and mobile devices
• manage configuration profiles
• manage device settings and firmware
• configure Microsoft Teams Rooms

Monitor and analyze service usage
May include but is not limited to:

• interpret Microsoft Teams usage reports
• interpret Microsoft 365 usage reports
• optimize call quality by using Call Analytics
• analyze organization-wide call quality by using Call Quality Dashboard

Manage Chat, Calling, and Meetings
May include but is not limited to:

• configure messaging policies
• manage external access
• manage channels for a team
• manage private channel creation policies
• manage email integration
• configure external access for SharePoint and OneDrive for Business
• manage cloud file storage options for collaboration

Manage meeting experiences
May include but is not limited to:

• configure meeting settings
• create and manage meeting policies
• configure settings for live events
• create and manage policies for live events
• configure conference bridge settings

Manage phone numbers
May include but is not limited to:

• recommend a PSTN connectivity solution based on specific business requirements
• order phone numbers
• manage service numbers
• add, change, or remove an emergency address for your organization
• assign, change, or remove a phone number for a user
• manage voice settings for users

Manage Phone System
May include but is not limited to:

• manage resource accounts
• create and configure call queues
• create and configure auto attendants
• manage call park policies
• manage calling policies
• manage caller ID policies
• interpret the Direct Routing health dashboard

Manage Teams and App Policies
Manage a team
May include but is not limited to:

• create a team
• upgrade an existing resource to a team
• manage privacy levels for a team
• manage org-wide teams

Manage membership in a team
May include but is not limited to:

• manage users in a team
• configure dynamic membership
• manage access review for team members

Implement policies for Microsoft Teams apps
May include but is not limited to:

• create and manage app permission policies
• create and manage app setup policies

Certification Camps has developed a comprehensive training / delivery format focused on learning beyond the generic book content (accessible to any Microsoft training provider). Our program incorporates interactive demonstrations and detailed real world explanations. When possible - additional content, videos, labs & demonstrations are provided to expand on advanced topics - providing additional insight and perspective.  Certification Camps training is not the typical book & PowerPoint presentation found at any local training center.

CERTIFICATION CAMPS FACILITIES

CAMPUS - Certification Camps built a state of the art training center with spacious classrooms, no sound transference between rooms, large individual desk, Herman Miller Aeron chairs & great common areas.

CLASSROOM SERVERS - Students work on a dedicated Dell 8700 / 8900 with an Intel i7 (6th generation), 32GB memory with 512GB SSD drives.

CAMPUS INTERNET - The campus is connected with a 300Mbs Verizon Fios Business Connection which provides complete internet (including VPN) access for students.

COMMON AREA - Unlike any training facility ever - break room with Mame Arcade, high end "kitchen" with snacks, drinks (Starbucks Coffee, 100% juices, sodas, etc) and breathtaking terrace.

LODGING - We use the Marriott Fairfield Inn & Suites Lakewood Ranch. This "upgraded" hotel offers extremely comfortable beds, great breakfast and very fast (Verizon) internet access.

NEARBY AMENITIES - Many shops, restaurants and grocery options are available within walking distance. Additionally - the hotel provided scheduled shuttle services. Restaurants like Cheesecake Factory, California Pizza Kitchen, Panera Bread, Bone Fish Grill, Ruby Tuesday's, Five Guys, Chipotle, Quiznos, Chili's and over 20 additional choices in the immediate area. All of these options are offered in a pedestrian walking village.